Welcome to Our Help Site

• Bully Bucks - What are they? / How do you earn them? / How do you use them?
• Expiring Bully Bucks
• Foreign transaction fee?
• How are bully sticks made?
• Should I supervise my dog?
• What do you recommend for [breed/age/size]?
• What's in a bully stick?

See all articles in General Information →

• Can I return my order and receive a refund?

• How do I get my order delivered to Canada?
• How much is shipping?
• My order is being shipped to the wrong address.
• When will my order ship? / How long does it take to receive my order?

• How do I manage my subscription?
• How do I skip, change or cancel a subscription?
• When will I be rebilled?
• How do I apply a discount to my subscription?