Welcome to Our Help Center

• Black Friday / Cyber Monday Sale 2024 Information
• Can I Stack Discount Codes?
• Free Gift Promotion
• My discount is not calculating correctly.

• Foreign transaction fee?
• Should I supervise my dog?
• What do you recommend for [breed/age/size]?
• Where are you located?

• Bully Stick Safety Holder
• Collagen Chews - What Are They?
• How are bully sticks made?
• What's in a bully stick?
• Where do you source your products? / Where are they made?
• Why is my bully stick light or dark coloured?

• How to return items for an exchange or refund

• Can I receive points from past orders?
• Can I Stack Discount Codes?
• How do I find my Bully Bucks tier?
• How do I use my Bully Bucks?
• How to earn Bully Bucks
• I left a review but did not receive my points
• I lost my coupon code after redeeming my points.

See all articles in Rewards Program →

• How do I get my order delivered to Canada?
• How much is shipping?
• My order is being shipped to the wrong address.
• My total is above free shipping, but I'm still being charged
• When will my order ship? / How long does it take to receive my order?

• How do I manage my subscription?
• How do I skip, change or cancel a subscription?
• When will I be rebilled?
• Can I apply a discount to my subscription?